Privacy Policy
Sielo Search is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (info@sielosearch.com), contact us, or engage with our recruitment services specialising in the Estates and Facilities sector. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Last Updated: 1 May 2025
1. Who We Are
Sielo Search is a recruitment agency based in the United Kingdom, specialising in the Estates and Facilities sector. Our head office is located in Christchurch, Dorset, United Kingdom. You can contact us via email at info@sielosearch.com or by telephone at 07969 899 005.2. Information We Collect
We may collect and process the following types of personal information:- Contact Information: Full name, email address, phone number, and any other details you provide when you contact us or use our “Send Us a Message” form on our website.
- Recruitment Information: CVs, job preferences, qualifications, employment history, and other relevant information submitted by candidates or clients.
- Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited, collected via cookies and similar technologies.
- Correspondence Data: Any information you provide when communicating with us, including via email or phone.
3. How We Use Your Information
We use your personal information for the following purposes:- To provide recruitment services, including matching candidates with job opportunities and assisting clients in finding suitable hires.
- To respond to your enquiries and communicate with you about our services.
- To improve our website and services, including analysing website usage data.
- To comply with legal obligations, such as record-keeping and reporting requirements.
- To send you updates, newsletters, or other marketing communications (only with your consent, where required).
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:- Consent: Where you have given us explicit consent, such as for marketing communications.
- Contract: To fulfil our contractual obligations, such as providing recruitment services to candidates and clients.
- Legitimate Interests: For purposes such as improving our services, ensuring website functionality, and responding to enquiries, where these interests do not override your rights.
- Legal Obligation: To comply with applicable laws and regulations.
5. Sharing Your Information
We may share your personal information with:- Clients: Candidate information (e.g., CVs) may be shared with potential employers for recruitment purposes, only with your consent.
- Service Providers: Third-party providers who assist us with services such as website hosting, IT support, or data analytics, subject to strict confidentiality agreements.
- Legal Authorities: If required by law or to protect our rights, safety, or property.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including to meet legal, accounting, or reporting requirements. For example:- Candidate data may be retained for up to 2 years after our last interaction, unless you request deletion.
- Contact information for marketing purposes will be retained until you unsubscribe or withdraw consent.
7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal information:- Access: Request access to the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data in certain circumstances.
- Restriction: Request restriction of processing in certain cases.
- Portability: Request transfer of your data to another organisation.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdraw Consent: Withdraw consent at any time, where processing is based on consent.